We will try our best to post all the questions that we usually recieve from our visitors. Please do not hesitate to send us your thoughts

How secure is your website?

We use the World Market Leader webstore provider that has a Security System for Advanced Protection. That means you can feel safe when you use your credit card to place your orders on-line with us. Our servers are secure too, protecting you against any loss, manipulation or misuse of the information you provide.

How safe are your products?

All our product's ingredients together with the formulation of each products have notification from Health Canada. We buy our natural ingredients with one of the reputable natural ingredients suppliers in Canada. Some of the Mineral Makeup Ingredients are coming from reputable Mineral Makeup Ingredients suppliers in USA.

1. What are the shipping Options?

At this time we only use Canada Post.  All shipping charges are calculated on-line are based grams and size of the prioducts. Customers may also select from standard (cannot be tracked) or express post (trackable). We do not run our shipping department as a profit center

2. What happens if I entered an incorrect address?

We do not refund any charges due to wrong entry of address. We can be charge for sending the products to the wrong address by Canada Post. So we encourage to please make sure that the address are correct.

1. Do you have especial discount price for wholesale orders?

Please visit our Mineral Makeup and Natural Cosmetics Wholesale Page to learn more

1. Do you dropship?

Please visit our Dropshipping/Reselling/Private Labeling page for more details

1. Who manage your business?

This is a family owned online business. We are working hard to offer our products on and off the internet. But right now, we can only take orders online through this webstore.

2. I want to know more about your business and products and I am more comfortable to talk via phone or personal conversation?

We regret to inform you, that we no longer accept phonecall inquiry request. We can only answer all inquiries via email by filling up our contact form. We will response to your inquiry via email within 24 hours. Please always check your spam mails

We can take phonecall inquiries during Saturday by setting an appointment by filling up our contact form.